shipping & delivery
Processing Time
All orders are processed within 1–3 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day.
Shipping Zones & Rates
Jordan
Standard shipping rates apply at checkout based on your location and order weight.
Europe (EU & EEA)
We ship to all EU and EEA countries. Shipping rates are calculated at checkout based on destination and order size.
Rest of the World
International shipping is available to select countries. Rates and availability are shown at checkout.
Estimated Delivery Times
- Jordan: 2–5 business days
- Europe: 7–14 business days
- Rest of the World: 10–21 business days
Delivery times are estimates and may vary due to customs processing, carrier delays, or peak seasons.
Free Shipping
We offer free shipping on qualifying orders. Check the checkout page for current free shipping thresholds in your region.
Order Tracking
Once your order has shipped, you will receive a confirmation email with a tracking number. You can use this number to track your package through the carrier's website.
Customs & Import Duties
For international orders, especially within the EU, customs duties and import taxes may apply depending on your country's regulations. These charges are the responsibility of the customer and are not included in our shipping rates. We recommend checking with your local customs office for more information.
Need Help?
If you have any questions about your shipment, please don't hesitate to contact us. We're happy to help!